Note that when you set up a message, you have the following two options for how to handle language-specific characters: How to Send SMS Messagesįollow the steps provided here to send SMS messages to Dynamics 365 accounts, contacts and campaigns. ![]() If you have multiple configurations, then if you make one active, the others become inactive (Draft). Only one configuration can be active (Live) at a time. Click Save. The status of the configuration should change from Draft to Success.If you intend to send WhatsApp messages, then in the WhatsApp Configuration tab set Enable to Yes.If you intend to send SMS messages, then in the SMS Configuration tab set Enable to Yes.Within the new record in the General tab, enter the name and API key.From the ribbon click Give Consent to allow the Infobip app to access your Dynamics 365 instance.From the top menu click New to create a new record.Open Infobip Messaging Configuration from Model-driven application.Your first step is to connect Infobip and Dynamics 365 Sales. This lets Dynamics 365 send messages via the Infobip platform. ![]() Installation take couple of minutes, and after that you can continue with configuration of the app.
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